Gedene Zeytin Zeytinyağı Gıda San. ve Tic. Ltd. Şti. is committed to protecting your personal information and complying with the General Data Protection Regulations (KVKK). This policy explains how we collect, use, store and disclose your personal information.

Gedene Zeytin Zeytinyağı Gıda San. ve Tic. Ltd. Şti. (“Gedene”) is the lead data controller in relation to personal data processed under this policy. Gedene Zeytin Zeytinyağı Gıda San. ve Tic. Ltd. Şti.’s company number is 3891818608 and its registered address is Karakurt Mah. Hazergırat Cad. No: 57/A, Kırkağaç, Manisa.

This policy applies to all personal information you provide through Gedene websites (www.gedene.com.tr) or through your interactions with us through Gedene stores.

It is important that you read this privacy policy together with any other privacy policy that Gedene may provide from time to time in certain circumstances where we collect or process personal information about you so that you are fully aware of how and why we use your personal information. This policy supplements such other policies and is not intended to override them.

Why do we collect personal information about you?

Gedene collects personal information about you to inform you about and provide you with Gedene products or services, to answer your questions about them, and to improve and develop them and the site for the future.

Internet Copyright Notice

This website and its contents are copyright “Gedene” – © “Gedene” 2023. All rights reserved.

Any redistribution or reproduction of some or all of the content in any form is prohibited, except as follows:

What personal information do we collect?

Identity data – First and last name, Company name (if relevant), gender, marital and family status (if you inform us of this in our dealings), birthday
Contact data – Email address, Phone number, Address, Delivery name and address
Transaction data – details of the Gedene product or service you purchased from us and whether payment has been made
Profile data such as login information, purchases made or courses or homes booked by you, your interests and preferences, and any feedback and survey responses

Depending on your settings or the privacy policies of other online services, you may give us permission to receive information from your account on those other services. For example, if you use the site on your cell phone, you may choose to provide us with location data. The information we obtain from these services depends on your settings for that service or their privacy policies. Therefore, you should always check regularly what these are.

We may automatically collect the following information about your and your authorized users’ visits to our site:

– Technical information, including the Internet protocol (IP) address used to connect the computer to the Internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

– visit-related information, including the full Uniform Resource Locators (URL) clickstream (including date and time) to, through and from our site; products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and hovers) and methods used to navigate away from the page.

We also collect Aggregate Data, which includes statistical or demographic data; for example, we may collect your usage data to calculate the percentage of users who use a particular Website feature. Aggregated data is not considered personal data, but if we combine aggregated data with personal data, we treat it as personal data.

How do we receive personal information about you?

Gedene collects this personal information about you when you contact us directly in-store or by email or telephone or to request to purchase a Gedene product or service, create an account, make a general enquiry, book a course or cottage, to give us feedback or to request marketing information.

Where we store your information?

All personal information we have about you in the store or through the site is stored on secure servers operated by Gedene or third party IT service providers. When you have a personal shopping service with our staff, they may store your contact information in their records for delivery. We have put in place or ensure that we have put in place appropriate security measures and policies to prevent accidental loss, use or unauthorized access, modification or disclosure of your personal data. We also limit access to your personal data to employees, agents, contractors and other third parties with a business need to know. They will only process your personal data on our instructions and are subject to a duty of confidentiality.

When information is transmitted to our third party service providers, it will be stored on their secure servers. These third party service providers may have access to your personal information as necessary to perform their functions, but they may not use it for other purposes. Gedene ensures that these third party service providers only process your personal data in accordance with this policy and applicable Data Protection legislation.

Data Transfers

Your personal information may be processed by Gedene third party service providers operating in accordance with this privacy policy. In connection with such transfers or processing of your personal data, Gedene will use appropriate safeguards to ensure that your personal data is treated securely and in accordance with Data Protection legislation.

Cookies to measure site usage

These analytical cookies are used to distinguish users, collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. Cookies collect information in an anonymous form, including the number of visitors to the site, the pages visitors visit on the site, and where visitors come to the site from. This allows us to make improvements to the site by understanding how people use it. They do not track your browsing activity on other websites. No personally identifiable data is collected. These cookies remain in your browser for periods ranging from 24 hours to 2 years after the end of a session.

The cookies we use are Google Analytics cookies.

Session Cookies

Required for some parts of the site to function properly and allows the service to temporarily remember the choices you make, e.g. language selection. Used to create a user session. It expires when you close your browser at the end of the session.

The session cookies used on this site are:

To prevent multiple pop-up windows from showing you as a visitor
To monitor a specific user’s session, including any account logins
To speed up the opening of the website

Cookies to enable your experience

There are cookies used to manage the shopping experience and to keep track of store-specific actions you take, such as items in your cart. These expire after 2 days.

There is also a cookie used to customize the appearance of your account interface and the main site interface. This expires after 1 year.

Third party cookies

We use Hotjar surveys and feedback surveys that store third party cookies over which we have no control. These cookies are used to ensure that you are not invited twice to the same survey or feedback survey and to remember the selection history associated with them.

Contact us

Address Karakurt Mah. Hazergırat Cad. No: 57/A, Kirkagac, Manisa, 45707

Phone: +90 236 606 02 30
E-mail: info@gedene.com.tr